Precious metals have a reputation for stability during market stress, and many savers use them to counter inflation and diversify risk. Over multiple cycles, gold, silver, and other metals have often moved differently than stocks and cash—making them a practical ballast for long-term portfolios.
Because of that resilience, some retirees choose to hold approved bullion within self-directed Individual Retirement Accounts (IRAs). The trickiest part is usually getting set up correctly and choosing a provider that can guide you through the process.
That’s where providers focused on precious metals IRAs come in. One firm frequently mentioned by investors is Bishop Gold Group, which positions itself as a concierge-style partner for buying metals and opening IRAs.
Below, I break down my experience researching the company—what it does well, where it could be clearer, and whether it earns a spot on your shortlist.
Quick Overview
- Founded in 2017 with a focus on precious metals for investors and collectors
- Phone- and email-driven service instead of an online checkout
- Assists with new self-directed IRAs and rollovers from IRAs/401(k)s
- Wide selection of coins and bars in gold, silver, platinum, and palladium
- Storage through Brink’s Global Services and Delaware Depository
- Insurance reportedly up to $1 billion for depository-held assets
- Fees not listed publicly; quotes provided by representative

Public information indicates the firm began operations in 2017 and has since built a name among U.S. buyers. The company also cites endorsements from former White House Press Secretary Sean Spicer and musician Ted Nugent.
Endorsements aside, investor sentiment around Bishop Gold Group skews positive across major review platforms. Here’s a snapshot of third-party ratings.
Reviews and Ratings
| Review Site | Rating | Number of Reviews | Complaints in Past 12 Months |
|---|---|---|---|
| Better Business Bureau (BBB) | 4.74/5 | 19 | 1 |
| 4.5/5 | 17 | 1 (1-star review) | |
| TrustPilot | 4.8/5 | 45 | 0 |
| Consumer Affairs | 5/5 | 3 | 0 |
Top Gold IRA Picks for 2025
After evaluating dozens of providers over the years, I maintain a running list of the best gold IRA companies for 2025. Check it out before moving forward with any transfer or rollover.
My current #1 is Augusta Precious Metals thanks to its A+ BBB rating, strong customer feedback, and lifetime account support. Read my full Augusta review or visit the official Augusta site to learn more.


Augusta Precious Metals – WINNER
Augusta stands out for investor education, transparent onboarding, and high-touch support throughout the life of the account. If you want a guided experience for setting up or rolling over a gold IRA, it’s a top candidate.
What Makes Bishop Gold Group Stand Out
Overall sentiment suggests a company that puts service first. I looked closely at the buying flow, IRA support, and product selection to see how well that reputation holds up.
Here are the areas that mattered most in my evaluation.
Call-first buying experience
Unlike dealers with online shopping carts, Bishop Gold Group handles orders by phone or email. That can feel slower if you want instant checkout for a small purchase, but it also enables more tailored guidance before you commit funds.
For investors new to bullion or those navigating an IRA rollover, a conversation with a specialist can reduce mistakes and clarify trade-offs. The key is execution—responsiveness and clarity make or break this model.
Responsive customer support
In my outreach, the phone representative was courteous, knowledgeable, and transparent—even once I explained I wasn’t placing an order that day. Email replies also arrived promptly and addressed questions directly.
While an online cart is more convenient for repeat buys, Bishop’s human-first approach compares well thanks to the quality and speed of its support.
IRA help from start to finish
The team can walk you through opening a self-directed IRA, coordinating a rollover, and selecting eligible bullion that fits your objectives. After funding, they continue to assist with future purchases or allocations as your plan evolves.
If you’re moving funds from an existing IRA or a former employer’s 401(k), expect a few extra verification steps—standard for compliant transfers.
Broad selection of metals

Bishop Gold Group offers a wide range of IRA-eligible and collectible products. Here’s a high-level view of what you can typically request:
Gold
- Popular sovereign coins from the U.S., Canada, Australia, the U.K., the Netherlands, Mexico, and South Africa
- Bars in multiple weights—from 1 gram up to the 1 kilogram format
Silver
- Well-known government-minted coins from the U.S., Australia, and Canada
- Bars in common sizes, typically spanning 1 oz to 100 oz
Platinum
- American Eagle platinum coins for IRA buyers and collectors
- Bars and rounds offered in several denominations
Palladium
- Canadian Maple Leaf palladium coins
- A variety of palladium bars and rounds for diversification
Collectors may also find specialty pieces compelling, like the American Eagle Platinum series or classic sovereigns, depending on availability.
Fees
The website doesn’t publish a standardized fee schedule. You’ll need to request current IRA setup costs, annual custodial and storage charges, and any delivery fees directly from a representative.
While this lack of upfront detail is a drawback, clear answers were provided when I asked—so plan to confirm all costs in writing before you proceed.
Storage Services

For IRA assets, Bishop Gold Group facilitates secure storage with established depositories. Home delivery is also an option for non-IRA purchases if that better fits your plan.
- Brink’s Global Services
- Delaware Depository
Both facilities have long track records in metals custody. Brink’s history dates to 1859, while Delaware Depository has operated since 1999.
According to the company, metals held in partner vaults are insured for up to $1 billion, adding an extra layer of protection against unlikely loss events.
How to Invest with Bishop Gold Group
Getting started is straightforward. You can browse products online, then connect with a representative to place an order or begin an IRA.
Buying precious metals
Explore available coins and bars on the website, decide on metal, weight, and format, then choose one of the contact options below.
- Call 833-589-8100 to speak with a representative.
- Email your selection and questions to [email protected].
- Submit the form on the Contact Us page to request a callback.
A specialist will confirm pricing, availability, and shipping, then walk you through payment and fulfillment.
Setting up an IRA
The IRA process mirrors the steps above, with additional paperwork if you’re rolling over from an existing IRA or a former employer’s 401(k). Your representative will coordinate with the custodian and depository to keep the transfer compliant and on schedule.
Is Bishop Gold Group Reliable?
Based on public feedback and my interactions, Bishop Gold Group appears to be a reputable option for investors who value personalized guidance. The company also holds an A+ rating with the Better Business Bureau.
The main complaint I encountered relates to the absence of posted fees. That said, the service team was responsive with quotes and explanations when asked, which offsets—but doesn’t fully replace—the transparency of a published schedule.
Pros and Cons
Pros
- Wide selection across gold, silver, platinum, and palladium
- Hands-on guidance for new IRAs and rollovers from IRAs/401(k)s
- Pricing typically in line with the broader market
- Responsive, courteous support by phone and email
- Storage through established vaults (Brink’s and Delaware Depository)
- Strong track record of positive customer reviews
Cons
- No online checkout for direct purchases
- Fees and charges are not listed publicly
Final Verdict
If you prefer one-on-one help over a shopping cart, Bishop Gold Group is worth considering. Just be sure to confirm all fees in advance and, as always, consult a qualified financial professional before making investment decisions.




