Thinking about opening a gold IRA but unsure which provider deserves your trust? With countless precious metals firms competing for your attention, narrowing down the right partner can be overwhelming. When I first started allocating to physical gold and silver, I faced the same uncertainty and spent years learning what really matters.
After more than two decades of buying, selling, and storing metals, I’ve worked with multiple dealers — including Money Metals Exchange — and I’m sharing what I’ve learned to help you decide if this company aligns with your gold IRA investing goals.
Below you’ll find a clear look at Money Metals Exchange’s products, storage, fees, support, and how their process works from start to finish.
Money Metals Exchange: Company Snapshot

Founded in 2010, Money Metals Exchange LLC is a well-known U.S. dealer that helps investors purchase bullion outright and fund self-directed gold IRAs. The company’s appeal comes from broad product selection, in-house storage, competitive pricing, and responsive assistance.
Leadership also stands out. CEO Stephan Gleason launched the firm after years publishing a national newsletter focused on personal liberty, asset protection, and privacy. His background as a business operator, investor, and commentator brings credibility to the brand.
Gleason’s commentary has appeared on Fox News, Fox Business, CNN, CNBC, Newsweek, the Wall Street Journal, TheStreet, and Mining.com, among many others — exposure that underscores both experience and industry perspective.
The Best Gold IRA Companies in 2025
Before choosing any dealer or custodian, review multiple providers. I’ve vetted dozens over the years and narrowed down the top gold IRA companies based on reputation, education, pricing, and service.


Augusta Precious Metals – WINNER
My #1 pick for new and experienced gold IRA investors due to an A+ BBB rating, extensive education, transparent pricing, and lifetime account support. Read my full Augusta Precious Metals review or go straight to their official site to explore their getting-started checklist.
What Sets Money Metals Exchange Apart?
After comparing numerous dealers, Money Metals Exchange distinguishes itself with breadth of inventory, curated bundles, regularly refreshed promotions, education, and an in-house depository.
Precious Metals Catalog
Customer feedback and my own walkthroughs confirmed a wide selection across metals, formats, and price points. Here’s a snapshot of what you can find:
- Silver: coins, rounds, bars, bullets, “junk” silver, and even novelty building blocks
- Gold: coins, rounds, bars, themed series (e.g., pandas), and collectible currency
- Platinum: coins, bars, and select jewelry items
- Palladium: coins and bars
- Rhodium: bars
- Copper: rounds, bars, and pre-1982 pennies
- Pre-built portfolios bundling popular gold and silver pieces
- Vault Metals: high-purity “brick” formats in gold, silver, platinum, palladium, and rhodium
- Gifts and accessories: select gold/platinum jewelry, silver statues, displays, and more
Special Deals
Their “Specials” page is a rotating list of overstock, seasonal promotions, and discounted items. If you’re flexible on design and mintage, these markdowns can improve your average cost basis over time.
Educational Resources
Money Metals maintains a robust News/Resources hub with spot price charts, market commentary, and beginner-friendly guides. It’s helpful for tracking trends and sharpening your strategy whether you’re just starting or already building a diversified stack.

Money Metals Depository
Unlike dealers that outsource vaulting, Money Metals offers its own depository service. For IRA buyers, using a known facility with clear policies can simplify due diligence.
The Idaho-based facility emphasizes segregated storage — your holdings are stored separately, not commingled — along with hardened construction and UL Class 3 vaults. Assets held at the depository are also insured through Lloyd’s of London, adding a meaningful layer of protection.
These safeguards gave me confidence when selecting a custodian-approved location to store IRA-eligible metals.
Sell Your Precious Metals to Money Metals Exchange

Liquidity matters. When I tested their buyback, pricing was competitive and the process was straightforward. Here’s the simple flow I followed:
- Call 1-800-800-1865 to confirm current buy prices and eligible products
- Ship your metals to Money Metals Exchange using insured U.S. Mail or another tracked carrier
- After authentication and inspection, payment was released promptly
How to Invest with Money Metals Exchange
Funding a precious metals IRA was smooth thanks to helpful guidance from their team. Here’s the three-step process the representative outlined for me.
Step 1: Open a Self-Directed IRA
Money Metals can work with many custodians and often suggests NDIRA. I already had a self-directed IRA elsewhere, so I simply kept my existing custodian and used Money Metals as the dealer.
Step 2: Fund the Account
Your custodian handles funding. Options typically include wires, checks, or rollovers from an eligible IRA or 401(k). I chose a cash transfer to keep timing predictable.
Step 3: Choose Products and Complete the Purchase
After funding cleared, I selected IRA-eligible items from the Money Metals site and notified my custodian. The order shipped to the depository, and I could track holdings online once vaulted.
Fees and Pricing
Core bullion pricing is competitive, but payment method surcharges can add up. At the time of my review, PayPal payments added 4% and cryptocurrency added 2%. Payments via bank wire, paper check, or e-check avoided these extras.
Money Metals Depository charges annual storage based on account value:
- $96 per year for assets up to $15,999
- 0.59% annually for $16,000–$99,000
- 0.49% annually for $100,000–$999,999
- 0.39% annually for $1,000,000–$2,900,000
Ratings on Consumer Review Sites
| Consumer Protection Agency | Rating | Number of Reviews | Complaints in Past 12 Months |
|---|---|---|---|
| Better Business Bureau (BBB) | A+ | 157 | 15 complaints closed |
| TrustPilot | 2.3/5 | 71 | 55 reviews that are below 4-star |
Pros and Cons
Pros
- Live spot pricing and product pages update in real time
- Free shipping on qualifying orders over $199
- Price alerts help you act quickly on market moves
- Pre-built portfolios make it easy to start with diversified bundles
- Newsletters and resources support ongoing education
Cons
- Limited support channels (primarily phone and email; not 24/7)
- Extra fees for credit card, crypto, and PayPal payments
Final Verdict
Money Metals Exchange delivers strong product variety, useful education, a straightforward buyback, and the convenience of in-house storage. Downsides include payment surcharges on certain methods and fewer ways to reach support. Match your preferences, budget, and storage needs against these trade-offs to decide if it’s the right fit.




